There are certain situations in which we allow returns. For example, faulty items, incorrect item received.
If the item is damaged on delivery, please notify the courier when receiving the item and contact us within three working days. We may be able to make a claim to the courierwithin this period and we will work out the best way to resolve the problem for you.
In order to facilitate a return, please contact us at [email protected]o.com.au.
No return or refund for change of mind purchases. We do not provide return and refund for wrong choices made. Please note the postage or freight paid cannot be refunded.
Exchange may be available depends on the stock availability and you are responsible for the extra charge such as the postage fee incurred. Please note the postage or freight paid cannot be refunded.